WayPAY's gym and fitness studio solution handles class scheduling, personal training session booking, and recurring membership billing in one platform. Customers book and pay online, receive automatic confirmations, and the studio gets clear visibility over class capacity and revenue without manual management.
What does the WayPAY gym solution include?
WayPAY's gym solution includes class booking with capacity management, personal training scheduling, recurring-payment workflows, card payment through Stripe when payment service is active, reminders, and operational reporting. The named core modules cost 0 kr per month.
How does WayPAY handle gym class capacity?
Each class is configured with a maximum participant count. As customers book, available spots decrease in real time. When a class reaches capacity, the booking slot closes automatically. Waitlist functionality allows customers to be notified if a spot opens. This prevents overbooking and gives members an accurate view of class availability.
Is WayPAY suitable for a small boutique gym or personal trainer?
Yes. WayPAY is well suited for small fitness studios and independent personal trainers. The pay-per-transaction model means there are no fixed monthly costs at low volume. A personal trainer with 30--50 sessions per month pays less than with most subscription-based booking platforms, while getting full payment collection, reminders, and invoicing.
What does a class booking cost the studio?
Nothing, unless money changes hands through WayPAY. Booking, rental and Direct POS are core modules at 0 kr per month, so a studio that takes class reservations and settles payment at the door pays no platform cost at all. Switch payment service on and 5% of completed payments goes to WayPAY. For a studio running free trial classes alongside paid ones, only the paid ones carry a fee.
How should a gym price drop-ins against memberships?
The two behave differently under a percentage model. A membership billed monthly carries the fee once per cycle regardless of how often the member attends, so a high-frequency member gets cheaper per visit. A drop-in carries the fee on every visit. Studios with a committed regular base usually push memberships; studios with tourist or seasonal traffic often do better letting drop-ins carry themselves.
What happens when someone cancels a class late?
That is a policy decision, not a technical one, and it is worth settling before you launch. Requiring payment at booking is what makes a late cancellation cost the customer something rather than costing you an empty spot. Set the cancellation window so it matches how long it realistically takes to fill a place from a waitlist -- a 2-hour window on a class that needs 24 hours notice to refill protects nobody.
Can members pay with MobilePay?
In Denmark, yes -- MobilePay sits next to card in the checkout. In Norway and Sweden the answer today is card only: Vipps and Swish are not offered. For a Danish studio that removes most of the friction at the payment step; for a Norwegian or Swedish one it is a real consideration, because a member expecting their usual wallet and finding a card form is where bookings get abandoned.
How does capacity interact with recurring memberships?
They are separate mechanisms doing separate jobs. The membership decides whether someone is entitled to attend; the per-class capacity limit decides whether there is room on a given evening. A member still books a specific class and still occupies one of its spots, which is what keeps the 18:00 session from being oversold to people who have already paid.